Global Report Technology & Media

Cloud ITSM Market—Global Forecast 2026

consainsights.com
Cloud ITSM Market by Component, Solution, Service, Organization Size, Vertical, Region, Trends, Competitive Analysis, and Growth Opportunities, Key Insights.

Overview

Cloud ITSM Market from Consainsights analyses the Cloud ITSM Market in the Technology & Media industry over the forecast period to 2026.

Cloud ITSM research report from Consainsights outlines the detailed strategic analysis, trends, market opportunities, growth prospects, industry and market challenges and sustainable solutions to sustain in the competitive environment.

Cloud ITSM segmentation includes Component, Solution, Service, Organization Size, Vertical and Geography.

Market analysis on the basis of Component include Solutions, Services. This segmentation encompasses the key innovations and micro & macro trends, companies/manufacturers operating in this space along with their usage and penetration with respect to the wide range of End Users. Additionally, market sizing information along with the key factors such as market drivers, restraints, opportunities and challenges which are likely to be influencing the market growth are outlined in this report.

Based on the Solution, the Cloud ITSM Market analysis covers Service Portfolio Management, Configuration and Change Management, Service Desk Software, Operations and Performance Management, Dashboard Reporting and Analytics.

Based on the Service, the Cloud ITSM Market analysis covers Managed Services, Professional Services.

Based on the Organization Size, the Cloud ITSM Market analysis covers Small and Medium-Sized Enterprises, Large Enterprises.

Based on the Vertical, the Cloud ITSM Market analysis covers Banking, Financial Services, and Insurance, Government and Public Sector, Healthcare and Life Sciences, Telecommunications, It and Ites, Manufacturing, Media and Entertainment, Retail and Consumer Goods, Travel and Hospitality, Others.

Key companies operating in the market include ServiceNow, BMC Software, Cherwell Software, CA Technologies, HPE, IBM, Axios Systems and so on. This report covers the detailed analysis of the company profiles such as business segments, product portfolio, key brand insights and growth strategies adopted, company SWOT and Strategy analysis along with the financial analysis and analyst insights on the key companies operating in this market.

Moreover, the competitive analysis includes the companies deals such as Mergers, Acquisitions, Partnerships and so on along with the expansion areas focusing on the additional geographies, future insights for success and market share analysis. Major players strategies include the launch of the innovative product lines along with the emphasis on the partnerships and acquisitions to standardize their market share in the market space.

Market Research methodology includes the triangulation of the data from the data sources such as Primary Market Research approach and Secondary Market Research Approach along with the data from the trade bodies and industry standard publications and data sources. Primary inputs from the industry experts and the market respondents from the respective industries to obtain very critical information to assess the future growth prospects of the market. The final data is triangulated and thoroughly validated considering all the data sources using the bottom-up and the top-down approaches to estimate the market sizing of the individual segments.

The Cloud ITSM Market is segmented into the following categories:

Cloud ITSM Market by Component:

  • Solutions
  • Services

Cloud ITSM Market by Solution:

  • Service Portfolio Management
  • Configuration and Change Management
  • Service Desk Software
  • Operations and Performance Management
  • Dashboard Reporting and Analytics

Cloud ITSM Market by Service:

  • Managed Services
  • Professional Services

Cloud ITSM Market by Organization Size:

  • Small and Medium-Sized Enterprises
  • Large Enterprises

Cloud ITSM Market by Vertical:

  • Banking, Financial Services, and Insurance
  • Government and Public Sector
  • Healthcare and Life Sciences
  • Telecommunications
  • It and Ites
  • Manufacturing
  • Media and Entertainment
  • Retail and Consumer Goods
  • Travel and Hospitality
  • Others

Table of Contents

  1. Executive Summary

  2. Cloud ITSM Market Overview

    1. Cloud ITSM Market Definition & Scope
    2. Currency, Year and Forecasts Overview
    3. Cloud ITSM Market 360° Synopsis: Overview
  3. Cloud ITSM Industry Analysis

    1. Industry Value Chain Analysis
    2. Key Companies at each phase of Value Chain
    3. Industry Trend Analysis
  4. Cloud ITSM Market Analysis

    1. Drives, Restraints, Opportunities and Challenges Impact Analysis
    2. Porter’s Five Force Model Analysis
    3. PESTLE Analysis
    4. BPS Analysis
    5. Cloud ITSM Market Key Innovation & Trends
    6. Pricing Patterns (Company & Product Type)
  5. Cloud ITSM Market: Component

    1. Introduction
    2. Solutions: Market Trends, Size, and Forecast (2017-2026)
    3. Services: Market Trends, Size, and Forecast (2017-2026)
  6. Cloud ITSM Market: Solution

    1. Introduction
    2. Service Portfolio Management: Market Trends, Size, and Forecast (2017-2026)

      1. Service Level Management
      2. It Asset Management
      3. Financial Management
    3. Configuration and Change Management: Market Trends, Size, and Forecast (2017-2026)

      1. Configuration Management
      2. Change and Release Management
    4. Service Desk Software: Market Trends, Size, and Forecast (2017-2026)

      1. Event and Incident Management
      2. Problem Management
      3. Access Management
      4. Request Fulfilment and Self-Service Solutions
    5. Operations and Performance Management: Market Trends, Size, and Forecast (2017-2026)

      1. Availability Management
      2. Performance Monitoring and It Operations Management
      3. Workload Automation
    6. Dashboard Reporting and Analytics: Market Trends, Size, and Forecast (2017-2026)
  7. Cloud ITSM Market: Service

    1. Introduction
    2. Managed Services: Market Trends, Size, and Forecast (2017-2026)
    3. Professional Services: Market Trends, Size, and Forecast (2017-2026)
  8. Cloud ITSM Market: Organization Size

    1. Introduction
    2. Small and Medium-Sized Enterprises: Market Trends, Size, and Forecast (2017-2026)
    3. Large Enterprises: Market Trends, Size, and Forecast (2017-2026)
  9. Cloud ITSM Market: Vertical

    1. Introduction
    2. Banking, Financial Services, and Insurance: Market Trends, Size, and Forecast (2017-2026)
    3. Government and Public Sector: Market Trends, Size, and Forecast (2017-2026)
    4. Healthcare and Life Sciences: Market Trends, Size, and Forecast (2017-2026)
    5. Telecommunications: Market Trends, Size, and Forecast (2017-2026)
    6. It and Ites: Market Trends, Size, and Forecast (2017-2026)
    7. Manufacturing: Market Trends, Size, and Forecast (2017-2026)
    8. Media and Entertainment: Market Trends, Size, and Forecast (2017-2026)
    9. Retail and Consumer Goods: Market Trends, Size, and Forecast (2017-2026)
    10. Travel and Hospitality: Market Trends, Size, and Forecast (2017-2026)
    11. Others: Market Trends, Size, and Forecast (2017-2026)
  10. Global Analysis

    1. Global Cloud ITSM Market, By Region, Y-O-Y Growth Analysis

      1. Introduction
      2. North America: Market Trends, Size, and Forecast (2017-2026)
      3. Europe: Market Trends, Size, and Forecast (2017-2026)
      4. Asia-Pacific: Market Trends, Size, and Forecast (2017-2026)
      5. Latin America: Market Trends, Size, and Forecast (2017-2026)
      6. Middle East & Africa: Market Trends, Size, and Forecast (2017-2026)
  11. North America Analysis

    1. North America Cloud ITSM Market, By Country, Y-O-Y Growth Analysis

      1. Introduction
      2. United States: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. United States Cloud ITSM Market: Component
        3. United States Cloud ITSM Market: Solution
        4. United States Cloud ITSM Market: Service
        5. United States Cloud ITSM Market: Organization Size
        6. United States Cloud ITSM Market: Vertical
      3. Canada: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Canada Cloud ITSM Market: Component
        3. Canada Cloud ITSM Market: Solution
        4. Canada Cloud ITSM Market: Service
        5. Canada Cloud ITSM Market: Organization Size
        6. Canada Cloud ITSM Market: Vertical
    2. North America Cloud ITSM Market, By Component, Y-O-Y Growth Analysis

      1. Introduction
      2. Solutions: Market Trends, Size, and Forecast (2017-2026)
      3. Services: Market Trends, Size, and Forecast (2017-2026)
    3. North America Cloud ITSM Market, By Solution, Y-O-Y Growth Analysis

      1. Introduction
      2. Service Portfolio Management: Market Trends, Size, and Forecast (2017-2026)

        1. Service Level Management
        2. It Asset Management
        3. Financial Management
      3. Configuration and Change Management: Market Trends, Size, and Forecast (2017-2026)

        1. Configuration Management
        2. Change and Release Management
      4. Service Desk Software: Market Trends, Size, and Forecast (2017-2026)

        1. Event and Incident Management
        2. Problem Management
        3. Access Management
        4. Request Fulfilment and Self-Service Solutions
      5. Operations and Performance Management: Market Trends, Size, and Forecast (2017-2026)

        1. Availability Management
        2. Performance Monitoring and It Operations Management
        3. Workload Automation
      6. Dashboard Reporting and Analytics: Market Trends, Size, and Forecast (2017-2026)
    4. North America Cloud ITSM Market, By Service, Y-O-Y Growth Analysis

      1. Introduction
      2. Managed Services: Market Trends, Size, and Forecast (2017-2026)
      3. Professional Services: Market Trends, Size, and Forecast (2017-2026)
    5. North America Cloud ITSM Market, By Organization Size, Y-O-Y Growth Analysis

      1. Introduction
      2. Small and Medium-Sized Enterprises: Market Trends, Size, and Forecast (2017-2026)
      3. Large Enterprises: Market Trends, Size, and Forecast (2017-2026)
    6. North America Cloud ITSM Market, By Vertical, Y-O-Y Growth Analysis

      1. Introduction
      2. Banking, Financial Services, and Insurance: Market Trends, Size, and Forecast (2017-2026)
      3. Government and Public Sector: Market Trends, Size, and Forecast (2017-2026)
      4. Healthcare and Life Sciences: Market Trends, Size, and Forecast (2017-2026)
      5. Telecommunications: Market Trends, Size, and Forecast (2017-2026)
      6. It and Ites: Market Trends, Size, and Forecast (2017-2026)
      7. Manufacturing: Market Trends, Size, and Forecast (2017-2026)
      8. Media and Entertainment: Market Trends, Size, and Forecast (2017-2026)
      9. Retail and Consumer Goods: Market Trends, Size, and Forecast (2017-2026)
      10. Travel and Hospitality: Market Trends, Size, and Forecast (2017-2026)
      11. Others: Market Trends, Size, and Forecast (2017-2026)
  12. Europe Analysis

    1. Europe Cloud ITSM Market, By Country, Y-O-Y Growth Analysis

      1. Introduction
      2. Germany: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Germany Cloud ITSM Market: Component
        3. Germany Cloud ITSM Market: Solution
        4. Germany Cloud ITSM Market: Service
        5. Germany Cloud ITSM Market: Organization Size
        6. Germany Cloud ITSM Market: Vertical
      3. United Kingdom: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. United Kingdom Cloud ITSM Market: Component
        3. United Kingdom Cloud ITSM Market: Solution
        4. United Kingdom Cloud ITSM Market: Service
        5. United Kingdom Cloud ITSM Market: Organization Size
        6. United Kingdom Cloud ITSM Market: Vertical
      4. France: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. France Cloud ITSM Market: Component
        3. France Cloud ITSM Market: Solution
        4. France Cloud ITSM Market: Service
        5. France Cloud ITSM Market: Organization Size
        6. France Cloud ITSM Market: Vertical
      5. Spain: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Spain Cloud ITSM Market: Component
        3. Spain Cloud ITSM Market: Solution
        4. Spain Cloud ITSM Market: Service
        5. Spain Cloud ITSM Market: Organization Size
        6. Spain Cloud ITSM Market: Vertical
      6. Russia: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Russia Cloud ITSM Market: Component
        3. Russia Cloud ITSM Market: Solution
        4. Russia Cloud ITSM Market: Service
        5. Russia Cloud ITSM Market: Organization Size
        6. Russia Cloud ITSM Market: Vertical
      7. Italy: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Italy Cloud ITSM Market: Component
        3. Italy Cloud ITSM Market: Solution
        4. Italy Cloud ITSM Market: Service
        5. Italy Cloud ITSM Market: Organization Size
        6. Italy Cloud ITSM Market: Vertical
      8. Rest of Europe: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Rest of Europe Cloud ITSM Market: Component
        3. Rest of Europe Cloud ITSM Market: Solution
        4. Rest of Europe Cloud ITSM Market: Service
        5. Rest of Europe Cloud ITSM Market: Organization Size
        6. Rest of Europe Cloud ITSM Market: Vertical
    2. Europe Cloud ITSM Market, By Component, Y-O-Y Growth Analysis

      1. Introduction
      2. Solutions: Market Trends, Size, and Forecast (2017-2026)
      3. Services: Market Trends, Size, and Forecast (2017-2026)
    3. Europe Cloud ITSM Market, By Solution, Y-O-Y Growth Analysis

      1. Introduction
      2. Service Portfolio Management: Market Trends, Size, and Forecast (2017-2026)

        1. Service Level Management
        2. It Asset Management
        3. Financial Management
      3. Configuration and Change Management: Market Trends, Size, and Forecast (2017-2026)

        1. Configuration Management
        2. Change and Release Management
      4. Service Desk Software: Market Trends, Size, and Forecast (2017-2026)

        1. Event and Incident Management
        2. Problem Management
        3. Access Management
        4. Request Fulfilment and Self-Service Solutions
      5. Operations and Performance Management: Market Trends, Size, and Forecast (2017-2026)

        1. Availability Management
        2. Performance Monitoring and It Operations Management
        3. Workload Automation
      6. Dashboard Reporting and Analytics: Market Trends, Size, and Forecast (2017-2026)
    4. Europe Cloud ITSM Market, By Service, Y-O-Y Growth Analysis

      1. Introduction
      2. Managed Services: Market Trends, Size, and Forecast (2017-2026)
      3. Professional Services: Market Trends, Size, and Forecast (2017-2026)
    5. Europe Cloud ITSM Market, By Organization Size, Y-O-Y Growth Analysis

      1. Introduction
      2. Small and Medium-Sized Enterprises: Market Trends, Size, and Forecast (2017-2026)
      3. Large Enterprises: Market Trends, Size, and Forecast (2017-2026)
    6. Europe Cloud ITSM Market, By Vertical, Y-O-Y Growth Analysis

      1. Introduction
      2. Banking, Financial Services, and Insurance: Market Trends, Size, and Forecast (2017-2026)
      3. Government and Public Sector: Market Trends, Size, and Forecast (2017-2026)
      4. Healthcare and Life Sciences: Market Trends, Size, and Forecast (2017-2026)
      5. Telecommunications: Market Trends, Size, and Forecast (2017-2026)
      6. It and Ites: Market Trends, Size, and Forecast (2017-2026)
      7. Manufacturing: Market Trends, Size, and Forecast (2017-2026)
      8. Media and Entertainment: Market Trends, Size, and Forecast (2017-2026)
      9. Retail and Consumer Goods: Market Trends, Size, and Forecast (2017-2026)
      10. Travel and Hospitality: Market Trends, Size, and Forecast (2017-2026)
      11. Others: Market Trends, Size, and Forecast (2017-2026)
  13. Asia-Pacific Analysis

    1. Asia-Pacific Cloud ITSM Market, By Country, Y-O-Y Growth Analysis

      1. Introduction
      2. China: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. China Cloud ITSM Market: Component
        3. China Cloud ITSM Market: Solution
        4. China Cloud ITSM Market: Service
        5. China Cloud ITSM Market: Organization Size
        6. China Cloud ITSM Market: Vertical
      3. Japan: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Japan Cloud ITSM Market: Component
        3. Japan Cloud ITSM Market: Solution
        4. Japan Cloud ITSM Market: Service
        5. Japan Cloud ITSM Market: Organization Size
        6. Japan Cloud ITSM Market: Vertical
      4. India: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. India Cloud ITSM Market: Component
        3. India Cloud ITSM Market: Solution
        4. India Cloud ITSM Market: Service
        5. India Cloud ITSM Market: Organization Size
        6. India Cloud ITSM Market: Vertical
      5. Southeast Asia: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Southeast Asia Cloud ITSM Market: Component
        3. Southeast Asia Cloud ITSM Market: Solution
        4. Southeast Asia Cloud ITSM Market: Service
        5. Southeast Asia Cloud ITSM Market: Organization Size
        6. Southeast Asia Cloud ITSM Market: Vertical
      6. Australia & New Zealand: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Australia & New Zealand Cloud ITSM Market: Component
        3. Australia & New Zealand Cloud ITSM Market: Solution
        4. Australia & New Zealand Cloud ITSM Market: Service
        5. Australia & New Zealand Cloud ITSM Market: Organization Size
        6. Australia & New Zealand Cloud ITSM Market: Vertical
      7. Rest of Asia-Pacific: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Rest of Asia-Pacific Cloud ITSM Market: Component
        3. Rest of Asia-Pacific Cloud ITSM Market: Solution
        4. Rest of Asia-Pacific Cloud ITSM Market: Service
        5. Rest of Asia-Pacific Cloud ITSM Market: Organization Size
        6. Rest of Asia-Pacific Cloud ITSM Market: Vertical
    2. Asia-Pacific Cloud ITSM Market, By Component, Y-O-Y Growth Analysis

      1. Introduction
      2. Solutions: Market Trends, Size, and Forecast (2017-2026)
      3. Services: Market Trends, Size, and Forecast (2017-2026)
    3. Asia-Pacific Cloud ITSM Market, By Solution, Y-O-Y Growth Analysis

      1. Introduction
      2. Service Portfolio Management: Market Trends, Size, and Forecast (2017-2026)

        1. Service Level Management
        2. It Asset Management
        3. Financial Management
      3. Configuration and Change Management: Market Trends, Size, and Forecast (2017-2026)

        1. Configuration Management
        2. Change and Release Management
      4. Service Desk Software: Market Trends, Size, and Forecast (2017-2026)

        1. Event and Incident Management
        2. Problem Management
        3. Access Management
        4. Request Fulfilment and Self-Service Solutions
      5. Operations and Performance Management: Market Trends, Size, and Forecast (2017-2026)

        1. Availability Management
        2. Performance Monitoring and It Operations Management
        3. Workload Automation
      6. Dashboard Reporting and Analytics: Market Trends, Size, and Forecast (2017-2026)
    4. Asia-Pacific Cloud ITSM Market, By Service, Y-O-Y Growth Analysis

      1. Introduction
      2. Managed Services: Market Trends, Size, and Forecast (2017-2026)
      3. Professional Services: Market Trends, Size, and Forecast (2017-2026)
    5. Asia-Pacific Cloud ITSM Market, By Organization Size, Y-O-Y Growth Analysis

      1. Introduction
      2. Small and Medium-Sized Enterprises: Market Trends, Size, and Forecast (2017-2026)
      3. Large Enterprises: Market Trends, Size, and Forecast (2017-2026)
    6. Asia-Pacific Cloud ITSM Market, By Vertical, Y-O-Y Growth Analysis

      1. Introduction
      2. Banking, Financial Services, and Insurance: Market Trends, Size, and Forecast (2017-2026)
      3. Government and Public Sector: Market Trends, Size, and Forecast (2017-2026)
      4. Healthcare and Life Sciences: Market Trends, Size, and Forecast (2017-2026)
      5. Telecommunications: Market Trends, Size, and Forecast (2017-2026)
      6. It and Ites: Market Trends, Size, and Forecast (2017-2026)
      7. Manufacturing: Market Trends, Size, and Forecast (2017-2026)
      8. Media and Entertainment: Market Trends, Size, and Forecast (2017-2026)
      9. Retail and Consumer Goods: Market Trends, Size, and Forecast (2017-2026)
      10. Travel and Hospitality: Market Trends, Size, and Forecast (2017-2026)
      11. Others: Market Trends, Size, and Forecast (2017-2026)
  14. Latin America Analysis

    1. Latin America Cloud ITSM Market, By Country, Y-O-Y Growth Analysis

      1. Introduction
      2. Brazil: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Brazil Cloud ITSM Market: Component
        3. Brazil Cloud ITSM Market: Solution
        4. Brazil Cloud ITSM Market: Service
        5. Brazil Cloud ITSM Market: Organization Size
        6. Brazil Cloud ITSM Market: Vertical
      3. Argentina: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Argentina Cloud ITSM Market: Component
        3. Argentina Cloud ITSM Market: Solution
        4. Argentina Cloud ITSM Market: Service
        5. Argentina Cloud ITSM Market: Organization Size
        6. Argentina Cloud ITSM Market: Vertical
      4. Mexico: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Mexico Cloud ITSM Market: Component
        3. Mexico Cloud ITSM Market: Solution
        4. Mexico Cloud ITSM Market: Service
        5. Mexico Cloud ITSM Market: Organization Size
        6. Mexico Cloud ITSM Market: Vertical
      5. Colombia: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Colombia Cloud ITSM Market: Component
        3. Colombia Cloud ITSM Market: Solution
        4. Colombia Cloud ITSM Market: Service
        5. Colombia Cloud ITSM Market: Organization Size
        6. Colombia Cloud ITSM Market: Vertical
      6. Rest of Latin America: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Rest of Latin America Cloud ITSM Market: Component
        3. Rest of Latin America Cloud ITSM Market: Solution
        4. Rest of Latin America Cloud ITSM Market: Service
        5. Rest of Latin America Cloud ITSM Market: Organization Size
        6. Rest of Latin America Cloud ITSM Market: Vertical
    2. Latin America Cloud ITSM Market, By Component, Y-O-Y Growth Analysis

      1. Introduction
      2. Solutions: Market Trends, Size, and Forecast (2017-2026)
      3. Services: Market Trends, Size, and Forecast (2017-2026)
    3. Latin America Cloud ITSM Market, By Solution, Y-O-Y Growth Analysis

      1. Introduction
      2. Service Portfolio Management: Market Trends, Size, and Forecast (2017-2026)

        1. Service Level Management
        2. It Asset Management
        3. Financial Management
      3. Configuration and Change Management: Market Trends, Size, and Forecast (2017-2026)

        1. Configuration Management
        2. Change and Release Management
      4. Service Desk Software: Market Trends, Size, and Forecast (2017-2026)

        1. Event and Incident Management
        2. Problem Management
        3. Access Management
        4. Request Fulfilment and Self-Service Solutions
      5. Operations and Performance Management: Market Trends, Size, and Forecast (2017-2026)

        1. Availability Management
        2. Performance Monitoring and It Operations Management
        3. Workload Automation
      6. Dashboard Reporting and Analytics: Market Trends, Size, and Forecast (2017-2026)
    4. Latin America Cloud ITSM Market, By Service, Y-O-Y Growth Analysis

      1. Introduction
      2. Managed Services: Market Trends, Size, and Forecast (2017-2026)
      3. Professional Services: Market Trends, Size, and Forecast (2017-2026)
    5. Latin America Cloud ITSM Market, By Organization Size, Y-O-Y Growth Analysis

      1. Introduction
      2. Small and Medium-Sized Enterprises: Market Trends, Size, and Forecast (2017-2026)
      3. Large Enterprises: Market Trends, Size, and Forecast (2017-2026)
    6. Latin America Cloud ITSM Market, By Vertical, Y-O-Y Growth Analysis

      1. Introduction
      2. Banking, Financial Services, and Insurance: Market Trends, Size, and Forecast (2017-2026)
      3. Government and Public Sector: Market Trends, Size, and Forecast (2017-2026)
      4. Healthcare and Life Sciences: Market Trends, Size, and Forecast (2017-2026)
      5. Telecommunications: Market Trends, Size, and Forecast (2017-2026)
      6. It and Ites: Market Trends, Size, and Forecast (2017-2026)
      7. Manufacturing: Market Trends, Size, and Forecast (2017-2026)
      8. Media and Entertainment: Market Trends, Size, and Forecast (2017-2026)
      9. Retail and Consumer Goods: Market Trends, Size, and Forecast (2017-2026)
      10. Travel and Hospitality: Market Trends, Size, and Forecast (2017-2026)
      11. Others: Market Trends, Size, and Forecast (2017-2026)
  15. Middle East & Africa Analysis

    1. Middle East & Africa Cloud ITSM Market, By Country, Y-O-Y Growth Analysis

      1. Introduction
      2. Middle East: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Middle East Cloud ITSM Market: Component
        3. Middle East Cloud ITSM Market: Solution
        4. Middle East Cloud ITSM Market: Service
        5. Middle East Cloud ITSM Market: Organization Size
        6. Middle East Cloud ITSM Market: Vertical
      3. Africa: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Africa Cloud ITSM Market: Component
        3. Africa Cloud ITSM Market: Solution
        4. Africa Cloud ITSM Market: Service
        5. Africa Cloud ITSM Market: Organization Size
        6. Africa Cloud ITSM Market: Vertical
      4. Rest of Middle East & Africa: Market Trends, Size, and Forecast (2017-2026)

        1. Introduction
        2. Rest of Middle East & Africa Cloud ITSM Market: Component
        3. Rest of Middle East & Africa Cloud ITSM Market: Solution
        4. Rest of Middle East & Africa Cloud ITSM Market: Service
        5. Rest of Middle East & Africa Cloud ITSM Market: Organization Size
        6. Rest of Middle East & Africa Cloud ITSM Market: Vertical
    2. Middle East & Africa Cloud ITSM Market, By Component, Y-O-Y Growth Analysis

      1. Introduction
      2. Solutions: Market Trends, Size, and Forecast (2017-2026)
      3. Services: Market Trends, Size, and Forecast (2017-2026)
    3. Middle East & Africa Cloud ITSM Market, By Solution, Y-O-Y Growth Analysis

      1. Introduction
      2. Service Portfolio Management: Market Trends, Size, and Forecast (2017-2026)

        1. Service Level Management
        2. It Asset Management
        3. Financial Management
      3. Configuration and Change Management: Market Trends, Size, and Forecast (2017-2026)

        1. Configuration Management
        2. Change and Release Management
      4. Service Desk Software: Market Trends, Size, and Forecast (2017-2026)

        1. Event and Incident Management
        2. Problem Management
        3. Access Management
        4. Request Fulfilment and Self-Service Solutions
      5. Operations and Performance Management: Market Trends, Size, and Forecast (2017-2026)

        1. Availability Management
        2. Performance Monitoring and It Operations Management
        3. Workload Automation
      6. Dashboard Reporting and Analytics: Market Trends, Size, and Forecast (2017-2026)
    4. Middle East & Africa Cloud ITSM Market, By Service, Y-O-Y Growth Analysis

      1. Introduction
      2. Managed Services: Market Trends, Size, and Forecast (2017-2026)
      3. Professional Services: Market Trends, Size, and Forecast (2017-2026)
    5. Middle East & Africa Cloud ITSM Market, By Organization Size, Y-O-Y Growth Analysis

      1. Introduction
      2. Small and Medium-Sized Enterprises: Market Trends, Size, and Forecast (2017-2026)
      3. Large Enterprises: Market Trends, Size, and Forecast (2017-2026)
    6. Middle East & Africa Cloud ITSM Market, By Vertical, Y-O-Y Growth Analysis

      1. Introduction
      2. Banking, Financial Services, and Insurance: Market Trends, Size, and Forecast (2017-2026)
      3. Government and Public Sector: Market Trends, Size, and Forecast (2017-2026)
      4. Healthcare and Life Sciences: Market Trends, Size, and Forecast (2017-2026)
      5. Telecommunications: Market Trends, Size, and Forecast (2017-2026)
      6. It and Ites: Market Trends, Size, and Forecast (2017-2026)
      7. Manufacturing: Market Trends, Size, and Forecast (2017-2026)
      8. Media and Entertainment: Market Trends, Size, and Forecast (2017-2026)
      9. Retail and Consumer Goods: Market Trends, Size, and Forecast (2017-2026)
      10. Travel and Hospitality: Market Trends, Size, and Forecast (2017-2026)
      11. Others: Market Trends, Size, and Forecast (2017-2026)
  16. Cloud ITSM Market: Company Analysis

    1. Introduction
    2. ServiceNow

      1. Overview
      2. Business Portfolio
      3. Product Portfolio
      4. Key Brands Insights
      5. Company SWOT & Strategic Analysis
      6. Company Financials
      7. Analyst Insights
    3. BMC Software

    4. Cherwell Software

    5. CA Technologies

    6. HPE

    7. IBM

    8. Axios Systems

    9. Ivanti

    10. Citrix Systems

    11. Hornbill

    12. Microsoft

    13. EasyVista

    14. Micro Focus

    15. Atlassian

    16. Alemba

    17. SysAid

    18. Freshworks

    19. LogMein

    20. ManageEngine

    21. Efecte

  17. Cloud ITSM Market: Competitive Analysis

    1. Strategic Dashboard of Top Market Players
    2. Companies Deals (Mergers, Partnerships, Acquisitions, JVs)
    3. Expansion Areas (Based on Company Analysis)
    4. Market Share Analysis
  18. Cloud ITSM Market: Distribution Channel Analysis

    1. Distributor Type Analysis
    2. Major Distributors (Key Countries)
    3. Future Growth Prospects
  19. Industry & Analysts Insights for Success

  20. Research Methodology

  21. Appendix

    1. List of Tables
    2. List of Figures
    3. Available Customizations
    4. Related Reports

List of Figures

Figure 1: Global Cloud ITSM Market: Structure

Figure 2: Global Cloud ITSM Market: Value Chain Analysis

Figure 3: Global Cloud ITSM Market: Porter's Five Forces Model

Figure 4: Global Cloud ITSM Market: Market Dynamics

Figure 5: Global Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Figure 6: Global Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Figure 7: Global Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Figure 8: Global Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Figure 9: Global Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Figure 10: Global Cloud ITSM Market, By Region, 2016-2026 (USD Million)

Figure 11: North America Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Figure 12: North America Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Figure 13: North America Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Figure 14: North America Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Figure 15: North America Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Figure 16: North America Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Figure 17: Europe Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Figure 18: Europe Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Figure 19: Europe Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Figure 20: Europe Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Figure 21: Europe Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Figure 22: Europe Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Figure 23: Asia-Pacific Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Figure 24: Asia-Pacific Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Figure 25: Asia-Pacific Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Figure 26: Asia-Pacific Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Figure 27: Asia-Pacific Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Figure 28: Asia-Pacific Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Figure 29: Latin America Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Figure 30: Latin America Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Figure 31: Latin America Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Figure 32: Latin America Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Figure 33: Latin America Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Figure 34: Latin America Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Figure 35: Middle East & Africa Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Figure 36: Middle East & Africa Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Figure 37: Middle East & Africa Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Figure 38: Middle East & Africa Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Figure 39: Middle East & Africa Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Figure 40: Middle East & Africa Cloud ITSM Market, By Country, 2016-2026 (USD Million)

List of Tables

Table 1: Global Cloud ITSM Market, By Component, 2017-2026 (USD Million)

Table 2: Global Cloud ITSM Market, By Solution, 2017-2026 (USD Million)

Table 3: Global Cloud ITSM Market, By Service, 2017-2026 (USD Million)

Table 4: Global Cloud ITSM Market, By Organization Size, 2017-2026 (USD Million)

Table 5: Global Cloud ITSM Market, By Vertical, 2017-2026 (USD Million)

Table 6: Global Cloud ITSM Market, By Region, 2017-2026 (USD Million)

Table 7: North America Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 8: North America Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 9: North America Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 10: North America Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 11: North America Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 12: North America Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Table 13: United States Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 14: United States Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 15: United States Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 16: United States Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 17: United States Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 18: Canada Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 19: Canada Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 20: Canada Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 21: Canada Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 22: Canada Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 23: Europe Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 24: Europe Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 25: Europe Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 26: Europe Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 27: Europe Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 28: Europe Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Table 29: Germany Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 30: Germany Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 31: Germany Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 32: Germany Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 33: Germany Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 34: United Kingdom Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 35: United Kingdom Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 36: United Kingdom Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 37: United Kingdom Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 38: United Kingdom Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 39: France Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 40: France Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 41: France Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 42: France Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 43: France Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 44: Spain Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 45: Spain Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 46: Spain Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 47: Spain Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 48: Spain Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 49: Russia Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 50: Russia Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 51: Russia Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 52: Russia Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 53: Russia Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 54: Italy Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 55: Italy Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 56: Italy Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 57: Italy Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 58: Italy Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 59: Rest of Europe Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 60: Rest of Europe Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 61: Rest of Europe Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 62: Rest of Europe Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 63: Rest of Europe Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 64: Asia-Pacific Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 65: Asia-Pacific Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 66: Asia-Pacific Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 67: Asia-Pacific Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 68: Asia-Pacific Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 69: Asia-Pacific Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Table 70: China Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 71: China Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 72: China Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 73: China Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 74: China Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 75: Japan Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 76: Japan Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 77: Japan Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 78: Japan Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 79: Japan Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 80: India Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 81: India Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 82: India Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 83: India Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 84: India Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 85: Southeast Asia Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 86: Southeast Asia Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 87: Southeast Asia Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 88: Southeast Asia Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 89: Southeast Asia Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 90: Australia & New Zealand Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 91: Australia & New Zealand Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 92: Australia & New Zealand Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 93: Australia & New Zealand Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 94: Australia & New Zealand Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 95: Rest of Asia-Pacific Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 96: Rest of Asia-Pacific Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 97: Rest of Asia-Pacific Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 98: Rest of Asia-Pacific Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 99: Rest of Asia-Pacific Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 100: Latin America Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 101: Latin America Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 102: Latin America Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 103: Latin America Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 104: Latin America Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 105: Latin America Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Table 106: Brazil Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 107: Brazil Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 108: Brazil Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 109: Brazil Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 110: Brazil Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 111: Argentina Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 112: Argentina Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 113: Argentina Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 114: Argentina Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 115: Argentina Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 116: Mexico Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 117: Mexico Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 118: Mexico Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 119: Mexico Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 120: Mexico Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 121: Colombia Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 122: Colombia Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 123: Colombia Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 124: Colombia Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 125: Colombia Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 126: Rest of Latin America Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 127: Rest of Latin America Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 128: Rest of Latin America Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 129: Rest of Latin America Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 130: Rest of Latin America Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 131: Middle East & Africa Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 132: Middle East & Africa Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 133: Middle East & Africa Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 134: Middle East & Africa Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 135: Middle East & Africa Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 136: Middle East & Africa Cloud ITSM Market, By Country, 2016-2026 (USD Million)

Table 137: Middle East Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 138: Middle East Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 139: Middle East Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 140: Middle East Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 141: Middle East Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 142: Africa Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 143: Africa Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 144: Africa Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 145: Africa Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 146: Africa Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)

Table 147: Rest of Middle East & Africa Cloud ITSM Market, By Component, 2016-2026 (USD Million)

Table 148: Rest of Middle East & Africa Cloud ITSM Market, By Solution, 2016-2026 (USD Million)

Table 149: Rest of Middle East & Africa Cloud ITSM Market, By Service, 2016-2026 (USD Million)

Table 150: Rest of Middle East & Africa Cloud ITSM Market, By Organization Size, 2016-2026 (USD Million)

Table 151: Rest of Middle East & Africa Cloud ITSM Market, By Vertical, 2016-2026 (USD Million)