Consainsights logo

Artificial Intelligence In Retail Market Size, Share, Industry Trends and Forecast to 2030

Artificial Intelligence In Retail Market Research Report – Segmented By Region (North America, Europe, Asia-Pacific, Middle-East & Africa, Latin America) – Analysis on Size, Share, Trends, COVID-19 Impact, Competitive Analysis, Growth Opportunities and Key Insights from 2019 to 2030.


  • Published date -30th Jan 2024

  • Formats -PDF, CSV

  • Region -Global

Artificial Intelligence In Retail Market Size & CAGR in 2021

The global artificial intelligence in retail market is projected to reach a value of USD 8.56 billion by the end of 2021, with a compound annual growth rate (CAGR) of 21.3% during the forecast period from 2021 to 2026. The market size in 2021 has been influenced by the rapid adoption of AI technologies by retailers to enhance customer experience, optimize operations, and drive sales.

COVID-19 Impact on the Artificial Intelligence In Retail Market

The COVID-19 pandemic has significantly impacted the artificial intelligence in retail market. With the closure of physical stores and restrictions on in-person shopping, retailers have accelerated their digital transformation efforts. This has led to a surge in demand for AI solutions that enable online shopping, personalized recommendations, and virtual assistance. Despite the challenges posed by the pandemic, the adoption of AI in retail is expected to continue to grow in the post-COVID era, as retailers seek to build resilience and adapt to changing consumer behavior.

Artificial Intelligence In Retail Dynamics

The dynamics of the artificial intelligence in retail market are evolving rapidly, driven by advancements in AI technologies, changing consumer preferences, and the competitive landscape. Retailers are increasingly leveraging AI to analyze vast amounts of data, predict customer behavior, automate processes, and deliver personalized shopping experiences. The integration of AI-powered chatbots, recommendation engines, and visual search tools has become common practice among leading retailers, enabling them to gain a competitive edge in the market.

Segments and Related Analysis

The artificial intelligence in retail market can be segmented based on deployment type, technology, application, and region. By deployment type, the market is categorized into cloud-based and on-premise solutions. In terms of technology, the market includes machine learning, natural language processing, computer vision, and others. The key applications of AI in retail include customer analytics, inventory management, pricing optimization, and supply chain management. Regional analysis provides insights into the market size, growth opportunities, and competitive landscape in different geographical regions.

By Region Analysis

The artificial intelligence in retail market is segmented into North America, Europe, Asia Pacific, Latin America, and Middle East & Africa. North America is the largest market for AI in retail, driven by tech-savvy consumers, innovative retailers, and a strong infrastructure for AI development. Europe is also a significant market, with retailers in the region adopting AI solutions to stay competitive and meet customer demands. The Asia Pacific region is witnessing rapid growth in the AI retail market, fueled by the increasing adoption of e-commerce and digital technologies. Latin America and Middle East & Africa are emerging markets with untapped potential for AI in retail.

Key Market Players and Competitive Landscape

The key players in the artificial intelligence in retail market include IBM Corporation, Microsoft Corporation, Google LLC, Amazon Web Services, Salesforce, SAP SE, Oracle Corporation, NVIDIA Corporation, Intel Corporation, and Adobe Inc. These companies are at the forefront of innovation in AI technologies and are continuously investing in research and development to enhance their product offerings and expand their market presence. The competitive landscape of the AI retail market is characterized by the presence of both established players and startups, each vying for market share through product differentiation, strategic partnerships, and acquisitions.

Recent Happenings in the Artificial Intelligence In Retail Market

In recent years, the artificial intelligence in retail market has witnessed several notable developments. Key players have launched new AI-powered solutions to help retailers improve customer experience, optimize operations, and drive sales. For example, IBM has introduced a cognitive computing platform for retail that provides personalized recommendations, enhances merchandising strategies, and optimizes inventory management. Microsoft has developed AI-driven tools for predictive analytics, supply chain optimization, and demand forecasting. Google has launched AI-powered chatbots for customer service and virtual shopping assistants.

Artificial Intelligence in Retail Market FAQs